FAQ

We offer a fabulous selection of beach-ready styles including:

• Sexy bikinis (mix-and-match tops and bottoms available!)
• Flattering one-piece swimsuits
• Confidence-boosting plus-size swimwear
• Stylish swimsuit cover-ups

All designed to make you feel like a mermaid goddess!

Our swimwear comes in a range of sizes to fit every beach babe. We offer mix-and-match separates so you can get different sizes for tops and bottoms – because we know every body is beautifully unique! Specific size charts are available on each product page.

Most of our swimwear runs true to size, but we always recommend checking our detailed size charts for each style. Remember our 15-day return policy means you can shop with confidence if you need to exchange for a different size!

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely – your financial information is always protected.

Absolutely! We use industry-standard encryption to protect all your payment information. Your security is as important to us as finding that perfect bikini!

We ship worldwide to make sure every beach babe can enjoy our swimwear! Currently we can’t deliver to some remote areas in Asia (we’re working on expanding our reach though!).

We offer two fabulous delivery options:

• Express Shipping ($12.95): Our most popular option! Delivered via DHL or FedEx in 10-15 days after dispatch – faster than you can say “beach ready!”
• Free Standard Shipping: For orders over $50, delivered via EMS in 15-25 days after dispatch. Pro tip: Add a cover-up to hit that $50 threshold!

Our team in New Haven personally checks every order to ensure perfection. Processing takes just 1-2 days before your swimwear begins its journey to you!

Yes! Once your order ships, you’ll receive an email with tracking details so you can follow your package’s journey to your doorstep (or beach bag!).

We offer a 15-day return policy from the date you receive your order. Items must be unworn, with tags attached, and in original packaging. We want you to love your swimwear as much as we do!

Simply email our customer mermaids at [email protected] with your order number and what you’d like to return/exchange. We’ll guide you through the process – we respond faster than you can say “ocean breeze!”

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect (in which case we’ll take care of everything!).

Our customer mermaids are always happy to help! Email us at [email protected] – we typically respond within 24 hours (often much faster!).

Our team is available Monday-Friday, 9am-5pm EST. Emails received outside these hours will be answered the next business day.